1. Introduction

At Ify's Fragrance, we are committed to providing high-quality perfumes and products. However, if you're not fully satisfied with your purchase, we're here to help you through our refund policy.

2. Eligibility for Refunds

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Refund requests must be made within 7 days of receiving your product.

3. Non-Refundable Items

The following items cannot be returned or refunded:

• Opened perfume bottles
• Gift cards
• Customized or personalized items

4. Refund Process

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

5. Late or Missing Refunds

If you haven't received a refund after the stated period:

• First check your bank account again
• Then contact your bank or credit card company
• If the issue persists, contact us at immaculatesolomon9@gmail.com

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us with a description and photo of the issue.

7. Shipping Returns

To return your product, contact us for the appropriate address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

8. Contact Us

If you have any questions about our refund policy, please contact us at:
Email: immaculatesolomon9@gmail.com
Phone: +2349065291505